HR Business Partner

  • Location: England - Yorkshire - Leeds
  • Employee status: Permanent
  • Closing date: 18-01-2018
  • Reference number: 39073

Sky is Europe's leading entertainment company and serves over 22 million customers across five countries. Our business in the UK and Ireland has come a long way since starting out as a satellite broadcaster in 1989 and we’re not stopping there. We’re home to award-winning teams for everything from Customer Service to Marketing, from Technology to Finance, meaning there’s plenty of opportunity for you, no matter what your career goals.



We have a number of HRBP roles within the Business HR team for Customer Service Group (CSG).   CSG is the ‘face’ of Sky for many of our customers. It includes operational areas such as service and sales contact centres, the engineers who install Sky and retail stores, as well as support functions such as change, strategy, quality and billing.  As our business grows, CSG works hard to maintain the brilliant levels of service our customers expect, delivering our vision ‘to offer the best service in the country’.



These roles are permanent and are flexible on location within the UK. They report into either the Head of HR for Service Operations, or the Head of HR for Sales Operations. 




The perks



As a valued employee of Sky, you’ll benefit from a free Sky Q premium package (one off payment required for installation), an excellent pension scheme, private health care and a share save scheme. There’s a range of other benefits to help you make valuable tax and national insurance savings too.



Your key responsibilities



You’ll partner with the relevant Director on strategic people related activity to deliver business objectives and to make Sky a great place to work.  You’ll act as a trusted partner, having a seat at the leadership table and providing insights to the specialist Centres of Excellence (COEs).  You’ll lever relationships with the COEs to shape, deliver and embed people strategies within your business area and more broadly across CSG.



As a member of the CSG Business HR Team, you’ll help shape and drive the people plans, including:


Design and execute strategic business chang


- Deliver people initiatives in support of people engagement


- Manage talent and succession


- Identify future skills requirements


- Identify requirements to enhance senior leadership capability




Your skills



We’re a small team, so it’s important you’re able to work both alone and collaboratively, working closely with your peers in the CSG Business HR team and more broadly across Sky.



You’ll also have the commercial awareness to understand how great people decisions can drive tangible improvements in business performance.



- Broad understanding of HR


- Relationship Management / Consultancy Skills


- Challenge and Influence


- Pragmatic and Solution Orientated


- Resilience


- Experience of designing and executing organisational change


- Commercial Awareness


- Regular nationwide travel will be required and is essential to succeed in the role.




If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today.



Happy to talk flexible working



It’s our people that make Sky Europe’s leading entertainment company. That’s why we work hard to be an inclusive employer, so everyone at Sky can be their best.




If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.



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