Sales Advisor - Osterley, Sky Studios Campus
- Location: England - London
- Employee status: Permanent
- Closing date: Ongoing
- Reference number: 32421
Customer Sales Advisor – Call Centre
£16,500 per annum basic (£24,500 per annum total average reward including incentives, free Sky Q, phone & broadband and a multitude of Sky perks)
As a Customer Sales Advisor in our Osterley Call Centre, you’ll connect our customers with a world of entertainment. You’ll take calls from existing customers who are looking to upgrade their package as well as a range of other calls – it could be helping a customer with their billing, telling customers about fantastic new products like Sky mobile or even helping new customers set up a subscription for one of our industry-leading products.
All in all, we want to help you to provide premium entertainment products to the right customers, in the right way.
Who we’re looking for…
You don’t need to be an experienced sales professional, but you’ll definitely need to bring great customer service skills, ambition, plus a real passion to sell. Most importantly, you’ll show a real commitment to doing the very best for our customers.
We’ll be there every step of the way
We’ll train you on everything you need to know to make sure you’re fully prepared for your new role. That means a four-week training programme to get you started, followed by a three-week Academy to give you focussed support within the role. Once you’re in with your team there’ll be ongoing on-the-job training opportunities, and even the chance to become accredited by the Institute of Customer Service.
And the perks?
To help you have better conversations with our customers and understand our products inside out you’ll receive free Sky Q, phone and broadband. On top of this you’ll also receive 30 days annual leave (plus three bank holidays), a great uncapped bonus scheme, ongoing sales incentives throughout the year, private health and dental care, and a wide range of high street discounts too.
Not only that but you will join us at our world class campus that is home to Sky News and Sky Studios. You’ll be able to choose from a variety of subsidised canteens and restaurants; pick up any last minute shopping at our premium supermarket; book your bike in for a service and take advantage of our competitively priced gym and beauty salon all on site. You can even watch the latest TV show and movie releases at our Sky Cinema before they air on TV.
We also provide parking and free Sky shuttle buses to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations with Syon Lane rail station just a short walk away.
Then we’d love to hear from you. Just click on the ‘Apply’ button below, fill in a few boxes, and we’ll be in touch soon.
It’s our people that make Sky Europe’s leading entertainment company. That’s why we work hard to be an inclusive employer, so everyone at Sky can be their best.
If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.