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Job title

Gym/Salon Receptionist

  • Employee status: Permanent
  • Closing date: 19-12-2018
  • Reference number: 43509

We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky.

This role is an exciting opportunity to join us and work within our Property Service Group team.

The perks 

Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that’s not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. 

To find out more about working with us, search #LifeatSky on LinkedIn, Twitter or Instagram. 

You will: 

As Front of House in our health & Fitness facility, you will work closely with our senior colleague services advisor to ensure the delivery of our five-star service experience. 

- Have work experience as a Salon/ Gym Receptionist, front of house representative or similar role
- Have hands-on experience with administration systems and procedures
- Be able to work flexibly with a mix of early / late shifts between the hours of 0630 and 1930
- Warmly greet clients and assist with their queries
- Handle bookings and appointments for Salon and Fitness services
- Review staff timetables daily by 0800hrs to ensure productivity is high at all times
- Actively review the waiting list and look to reduce throughout the day
- Answer phone calls and emails

You’ll have:

- Excellent communication abilities (verbal, phone and email) with a first-class customer service attitude
- Previous experience using salon & gym software
- Solid organisation and record-keeping skills
- Working knowledge of using Windows and Outlook
- The ability to remain calm under stressful circumstances
- Previous reception experience in a hair & beauty salon/ gym environment
- Knowledge of studio classes and gym equipment
- An interest and knowledge of the hair & beauty industry

So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. 

Just so you know: if your application is successful, your appointment will be subject to receiving a positive outcome from your criminal record check.

We’re happy to discuss flexible working. 

It’s our people that make Sky Europe’s leading entertainment company. That’s why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

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